Visarun Help · Account

Your profile and notifications

Your profile holds the details Visarun reuses in every application: your name, phone and address.

Open My Profile at the bottom of the sidebar. The tabs are Account, Company, Notifications, My Documents and Connected apps; agency staff whose organization keeps portal accounts also see Portal accounts.

My Profile, Account: personal and contact details

Account

  • First Name, Last Name: as in your passport.
  • Full Name in Native Alphabet: your name in your own script, which some forms ask for (the US DS-160, for example).
  • Phone Number: used in visa forms and for notifications.
  • Current Address: filled into the questionnaires. Quick Entry: Paste Address & Auto-Parse with AI splits a pasted address into its fields.

Changes save as you type. Your email cannot be changed here; write to support@visarun.ai if you need to change it.

Notifications

Notifications lists what happened in your applications: a status change, a message from a specialist, a document to replace. Unread shows only the new ones, All the full history.

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