1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to provide functionality, and to give website operators information about how their site is being used.
Cookies are not programs and cannot carry viruses or malware. They do not access or read other files on your device. A cookie can only be read by the website that created it.
This Cookie Policy explains what cookies Visarun uses, why we use them, and what choices you have. It should be read alongside our Privacy Policy and Terms of Service.
For information on how personal data (including visa application data) is collected and processed, please refer to our Privacy Policy.
2. How We Use Cookies
Visarun uses cookies and similar tracking technologies to:
- Ensure the technical operation and security of the platform (e.g., maintaining your login session, preventing fraud).
- Remember your preferences and settings across visits.
- Analyse how users navigate and interact with the Service so we can improve it.
- Measure the effectiveness of our marketing campaigns and reach new users through advertising platforms.
- Enable secure payment processing through third-party payment providers.
Where cookies are not strictly necessary for the operation of the Service, we will request your consent before placing them on your device. You may withdraw consent at any time through your browser settings or our cookie preference centre.
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
Essential for the website to function. Set in response to your actions such as logging in or completing a payment. They do not store personally identifiable information beyond what is required for the session. These cookies do not require your consent under applicable law.
3.2 Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us understand which pages are most and least popular and how users move through the platform. Data may be aggregated and processed in a manner designed to reduce direct identification where possible. These cookies are only placed with your consent.
Analytics tools we use include: Google Analytics, Hotjar, and Mixpanel.
3.3 Marketing and Retargeting Cookies
Set by our advertising partners to show you relevant advertisements on third-party platforms after you have visited our website. They work by uniquely identifying your browser and tracking your browsing activity across websites. These cookies are only placed with your consent.
Advertising tools we use include: Meta Pixel (Facebook / Instagram) and Google Ads.
We do not sell your personal data to third parties. These cookies enable our advertising partners to serve relevant ads based on your interaction with our platform. Each partner operates under its own privacy policy, links to which are provided in Section 4.
3.4 Payment Processor Cookies
Set by our payment processing partners to enable secure payment transactions, detect fraud, and comply with financial regulations. They are technically necessary to facilitate payment and are governed by the privacy policies of the respective payment providers.
Payment providers we use include: Razorpay and Stripe.
These providers may collect and process data independently in accordance with their own privacy policies.
4. Specific Cookies in Use
The table below sets out the specific cookies currently used on the Visarun platform. This list is updated periodically as our Service evolves.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| visarun_session | Visarun | Maintains user login session and authentication state | Session |
| csrf_token | Visarun | Prevents cross-site request forgery attacks | Session |
| language_pref | Visarun | Stores user language preference | 1 year |
| cookie_consent | Visarun | Records user cookie consent choices | 1 year |
| _ga | Google Analytics | Distinguishes unique users; enables traffic analysis | 2 years |
| _ga_* | Google Analytics | Maintains session state for Google Analytics 4 | 2 years |
| _hjSessionUser_* | Hotjar | Identifies a unique user across sessions for heatmaps | 1 year |
| _hjSession_* | Hotjar | Tracks current session data for Hotjar analytics | 30 minutes |
| mp_* | Mixpanel | Tracks user interactions and product analytics | 1 year |
| _fbp | Meta (Facebook) | Delivers advertising and tracks conversions from Facebook Ads | 3 months |
| _fbc | Meta (Facebook) | Stores click information from Facebook Ads | 2 years |
| _gcl_au | Google Ads | Stores and tracks conversions from Google Ads | 3 months |
| IDE | Google DoubleClick | Used for targeted advertising and ad measurement | 1 year |
| razorpay_* | Razorpay | Enables payment processing and fraud detection | Session |
| __stripe_mid | Stripe | Fraud detection and payment security | 1 year |
| __stripe_sid | Stripe | Payment session continuity and security | 30 minutes |
Third-party privacy policies: Google — policies.google.com/privacy | Meta — privacycenter.fb.com | Hotjar — hotjar.com/legal/privacy | Mixpanel — mixpanel.com/legal/privacy | Razorpay — razorpay.com/privacy | Stripe — stripe.com/privacy
5. Your Choices and How to Control Cookies
5.1 Cookie Consent Banner
When you first visit the Visarun website, you will be presented with a cookie consent notice. You may:
- Accept all cookies — including analytics and marketing cookies.
- Accept only strictly necessary cookies — analytics and marketing cookies will not be placed.
- Customise your preferences — choosing which categories to enable or disable.
Your preference will be stored in a cookie (cookie_consent) for 12 months. You may change your preferences at any time via the cookie settings link in the website footer.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies, block third-party cookies only, delete cookies when you close your browser, or alert you when a cookie is being set.
Please note that disabling strictly necessary cookies may prevent you from logging in or completing a payment. For instructions on managing cookies:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/kb/cookies-information-websites-store
- Safari: support.apple.com/guide/safari/manage-cookies
- Edge: support.microsoft.com/microsoft-edge/delete-cookies
5.3 Opt-Out Tools
You may also use the following industry opt-out tools to disable interest-based advertising:
- Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
- Meta Ad Preferences: facebook.com/ads/preferences
- Network Advertising Initiative: optout.networkadvertising.org
6. Legal Basis for Cookie Use
Visarun processes data collected through cookies on the following legal bases:
- Strictly Necessary Cookies: Legitimate interest in operating a functional and secure website. No consent required.
- Analytics Cookies: Your consent, obtained through our cookie consent notice.
- Marketing and Retargeting Cookies: Your consent, obtained through our cookie consent notice.
- Payment Processor Cookies: Contractual necessity to process your payment and comply with applicable financial regulations.
Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
7. Do Not Track
Some browsers include a “Do Not Track” (DNT) signal requesting that your browsing not be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. Visarun does not currently respond to DNT signals, but provides meaningful control over cookie preferences as described in Section 5.
8. Cookies and Minors
Our Service is not directed at persons under the age of 18. We do not knowingly collect data through cookies from minors. If you believe a minor has been subject to non-essential cookies through our Service, please contact us so we can take appropriate action.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in law, or improvements to our Service. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a notice on our website.
Your continued use of the Service following the posting of an updated Cookie Policy constitutes acceptance of the changes.
10. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Visarun LLC-FZ
Email: support@visarun.ai
Website: www.visarun.ai
© 2026 Visarun LLC-FZ. This Cookie Policy was last updated on May 1, 2026.